π± About eTask
eTask is a smart workplace meal ordering solution that helps organizations manage employee meal orders efficiently. Order your meals, track your orders, and enjoy convenient workplace dining.
Service Status
All systems operational - eTask services are running normally.
Last updated:
π Getting Started
How to Use eTask
- Download the App - Get eTask from the App Store or Google Play
- Sign In - Use your Google account or email to sign in
- Join Organization - Enter your organization code or get invited by your admin
- Browse Meals - View available meals and make your selections
- Place Orders - Order meals for today or upcoming days
- Track Orders - Monitor your order status and history
System Requirements
- iOS: iOS 12.0 or later, iPhone 6s or newer
- Android: Android 7.0 (API level 24) or later
- Internet: Active internet connection required
β¨ Features
π½οΈ Meal Ordering
Browse and order from daily meal menus with detailed descriptions and nutritional information.
π Schedule Orders
Plan ahead by ordering meals for upcoming days within the ordering window.
π Smart Notifications
Get timely reminders about meal deadlines, order confirmations, and important updates.
π₯ Organization Management
Admins can manage team members, view reports, and handle approval processes.
π Order History
Track your past orders, view spending patterns, and reorder favorite meals easily.
π Dark Mode
Comfortable viewing experience with automatic dark mode support.
β Frequently Asked Questions
There are two ways to join your organization:
- Organization Code: Get the organization code from your HR or admin and enter it in the app
- Email Invitation: Your admin can send you an email invitation with a join link
If you're having trouble joining, contact your organization's admin or our support team.
Order modifications depend on the timing:
- Before Deadline: You can modify or cancel orders before the daily cutoff time
- After Deadline: Orders cannot be changed once the cutoff time has passed
- Special Cases: Contact your organization admin for emergency cancellations
Cutoff times are set by your organization and displayed in the app.
To ensure you receive notifications:
- Check that notifications are enabled in your device settings
- Verify that eTask has notification permissions
- Ensure you're connected to the internet
- Update to the latest version of the app
- Check your notification preferences in the app settings
If you have an issue with your order:
- Contact your organization's meal service team immediately
- Report the issue through the app's support feature
- Include your order details and description of the problem
- For urgent issues, contact our support team directly
π§ Troubleshooting
Common Issues
- Force close and restart the app
- Check your internet connection
- Update the app to the latest version
- Restart your device
- If the problem persists, uninstall and reinstall the app
- Check your internet connection
- Verify your Google account credentials
- Clear the app cache (Android) or restart the app (iOS)
- Update Google Play Services (Android)
- Try signing in with email instead
- Ensure you're signed in with the same account
- Check internet connectivity on both devices
- Pull down to refresh the order list
- Sign out and sign back in
- Contact support if the issue continues
Need More Help?
If you can't find a solution here, please contact our support team using the methods below.
π Contact Support
Our support team is here to help you with any questions or issues.
π¬ In-App Support
Report issues directly from the app
Go to Settings β Help & Support
Fastest response time
When Contacting Support
To help us assist you better, please include:
- Your device type and operating system version
- eTask app version (found in Settings)
- Organization name (if applicable)
- Detailed description of the issue
- Screenshots if relevant
π Privacy & Security
We take your privacy seriously. eTask is designed with privacy by default.
What We Collect
- Account information (name, email) for app functionality
- Order history to provide meal recommendations
- Usage analytics to improve the app experience
- Camera access only when you use QR code features
What We Don't Do
- We don't sell your personal information
- We don't share data with advertisers
- We don't access your camera without permission
π’ About DogooTech
eTask is developed by DogooTech, a technology company focused on creating solutions that improve workplace experiences.
Company Details
- Developer: DogooTech
- App Version: 1.0.0
- Last Updated: October 2025
- Supported Platforms: iOS, Android